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2.4

I went to the Starbucks on Daniels parkway in fort Myers Florida the counter women named "Bianca" took care of all six customers in front of me then when I tried to order just went in corner stood there ignore me clearly she saw me. After exactly 19 minutes of standing in the line(keep in mind the other two employees were working the drive thru and did not even show recognition towards my presence) so she finally goes "what do you want mam" keep in mind I am 19 years old and the wait first off then the nasty way she said that and cheap shot calling me mam I ordered a drink and a chocolate chip cookie

Which there were about 6 chocolate chip

4 oatmeal raisin then the pumpkin holiday cookies she denied me sale of a cookie!!!!! As ridiculous as this is then she went on and said "they are only for display plus they have been sitting there for over a week and I doubt you would want to eat one anyways "!!!!!!!!

Couldn't believe it!

What I truly think is she wanted the cookies to herself as she was about 200 pounds and maybe jealous of my petite stature if she was smart she would have sold me it ...

Just a crazy horrible experience and these employees need to be LET GO!!!!!!

Reason of review: Poor customer service.

Location: Naples, Florida

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Right Bubba the whale!

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