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2.4 Based on 113 reviews
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  • Customers like
    • Coffee 8
    • Baristas 5
    • Loyalty program 4
  • Customers don't like
    • Horrible customer service 12
    • Disgraceful customer service 7
    • Service 7

I HAVE BEEN TRYING SINCE NOVEMBER TO CHANGE MY PASSWORD BECAUSE I CAN'T GET INTO THE WEBSITE. I followed Starbucks directions for a password reset. Went to my e-mail clicked on reset, put in a new password, which was accepted by the website, then as requested by the site I signed in with the new password and the new password was not accepted. I can put money on my goldcard, use my goldcard but I am unable to make purchases online. I'm totally... Read more

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I go there everyday my drink tast different all the time and today is really a bad experience order a Venti but only get half off my drink And a grande with Greenntea frappe with just whip cream

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Cashier brown skin lady with English accent not paying attention to what I say, no patience when told her to wait I was looking at other stuff on the counter near her she doesn't want me to wait just hurry up give me the money, don't know what she was doing very frustrating ordering from her isn't worth going back to the store, bad customer service experience from that girl she want people to wait for her but she can't wait for others shame on... Read more

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Please invest in better coffee machines in order to receive a fresh cup of coffee that is hot. Either the staff that work in the Longos Grocery store are not trained to make coffee or they just don't care and don't have fresh coffee sitting in those containers which I call a thermos. The thermos containers need to be disgarded after certain time periods which are not that's why the coffee tastes terrible all the time. In a regular Starbuck... Read more

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The coffee taste like artificial. Yack and yuck . Some people believe the expensive the coffee is , the better. Which is not true. Starbucks coffee taste bitter and artificial

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Starbucks coffee taste like artificial and drug. I prefer Dunking donuts taste more natural and more flavor

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I'm at 75 Ave and camelback in Phoenix az in a Safeway store and the customer service is slow the girl here needs help every time I come here there's a line I have to wait at least 40 minutes or more this happens every day in the morning your associate name is Anna B you need more people here this has to stop! My phone number 480 828-6696 my e-mail dannygallos89@yahoo.com fill free to contact me Thanks Read more

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I went to Starbucks location at Alameda and irontan located with in 80012 zip code I ordered a soy latte , a morning ban , and a pototo chips . I had to wait for ten minutes for the morning ban I can see they are busy but I witnessed people who ordered after me were picking up there order way a head of me the fact what I really didn't like the response I received from the cashier who accepted my order telling me in odd manner I just have to wait... Read more

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I just got a large iced tea/lemonade at the Starbucks at Kean University in NJ. I asked for less ice because they always fill the cup at least halfway with ice and then it gets watered down and tastes terrible. They actually charged me 50 cents extra because I got less ice!! I asked what the 50 cents charge was for and the young lady told me that because I got less ice, I was getting more "product" so they had to charge me for it. When I... Read more

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I just ordered a black iced tea at cannery mall Lahaina, Maui and was given a green tea. I said it wasn't black and the Barista was Very rude and said yes it was ! I tasted it and it was obviously green tea. She said well we don't have black so what else do you want. I settled for passion tea but her attitude was horrible and she had no clue what tea was what! Her coworker was even worse but not rude. I am from Seattle and visit Starbucks... Read more

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