State: California Product: Starbucks Customer Care Clear all filters (7 of 31 reviews match)
filters
state:
city:
Show
product:
A Very Embarrassing Experience With Gerry B., From Their In-House Starbucks At Pavilions In West Hollywood, California...
A Very Embarrassing Experience With Gerry B., From Their In-House Starbucks At Pavilions In West Hollywood, California...
, I went into the Pavilions location at: 8969 Santa Monica Boulevard, West Hollywood, California 90069 (310) 595-1730 and received absolutely Low Class, Horrible Service at their in-house Starbucks counter by Gerry B. I ordered a Starbucks Herbal Tea and when I left, I...
Read more
S0_What
S0_What

Maybe you should've said something before walking out of the store.

3.2
Product
Starbucks Customer Care
I didn't like
  • Gerry b lied to me about refusing to make me up another drink
  • Received worst treatment ever at that west hollywood location
  • Gerry b ripped me off when making my starbucks drink
#935806
Reply to reviews
Starbucks - I Am Never Going Back To This Location Ever Again!
Starbucks - I Am Never Going Back To This Location Ever Again!
Starbucks - I Am Never Going Back To This Location Ever Again!
Starbucks - I Am Never Going Back To This Location Ever Again!
While I was at your store enjoying My Two (2) Starbucks Items That I Had Purchased, I was Just Talking To One Of Your Female Employees about How Much I Like Starbucks and about Some Of The Wonderful Benefits that they Provide To Their Employees such as A Free Pound Of...
Read more
Anonymous
Anonymous

Employees at that location: THANK GOD! Actually, probably every store in the world thinks that. And your family. And, really, humans.

Anonymous
Anonymous

You've identified yourself (on facebook) as a consumer advocate and problem solver, so... solve it.

2.6
Product
Starbucks Customer Care
I didn't like
  • Female employee snitched on me to her manager ivan
  • Lack of help for the starbucksforlife game
  • Ivan threatens to call the police on me for invalid reasons
#902765
Reply to reviews
(When Oprah gave her enforcement that caused profits to skyrocket? Prices JUMPED!) That was merely one time that Starbucks could have graciously shared in their windfall rather than using that as an opportunity to further gouge their loyal client base. Stars have been...
Read more
1.8
Product
Starbucks Customer Care
#876111
Reply to reviews
Schultz, I would like to apologize to you in advance for having to bring this matter to your attention! My name is Antoinette Cain and it truly saddens me to have to contact you regarding these issues we've had/have with the experiences with Starbucks local office...
Read more
Anonymous
Anonymous

Appalling conduct and FAILURE on Starbucks part to manage. So very sad to hear of this treatment to anyone, let alone a Paying customer!Further example of Arrogance and Greed ...

Anonymous
Anonymous

Why would she get extra whip!?!? No wonder she had an allergic reaction!!!

1.0
Product
Starbucks Customer Care
I didn't like
  • Not getting what im supposed to
  • Corporate responsibility
  • Poor quality product
#861667
Reply to reviews
I returned 2 separate items to Starbucks Online Store. It is almost a month of repeated tries and even after escalation to Corporate, Starbucks could care less. I did a chargeback with my credit card. It costs nothing and after 60 days, you get your complete refund...
Read more
Product
Starbucks Customer Care
#787014
Reply to reviews
I always go to the Starbucks in Oakland, on Hegenberger, and I've never really had an issue with service until last night! The Barista Nena, was rude to me and my children! She seemed very detached from her responsibilities and ability to be friendly. Usually when I...
Read more
Anonymous
Anonymous

Why would a barista respond to your kid? That's your job as the parent. Order for your kids. Why wouldn't someone complained about working customer service when they deal wit...

latinaamor77
latinaamor77

:(

Product
Starbucks Customer Care
#357109
Reply to reviews
I'm at the LAX Southwest Terminal. I go into Starbucks and order a Grande Peppermint Mocha. Then I'm confronted with two employees that start snapping at me because they broke their espresso machine. It's not that big of a deal, but the both had to get ill...
Read more
Anonymous
Jonathan

Hey Jen or should I say corporate shill? definition: someone who has not moral integrity and comes to public boards to promote their company or attack anyone who dares to comp...

Anonymous
Jen

I like how you say \"some minimum wage barista\" when in fact if they weren\'t there you would NEVER get a peppermint mocha ever again! However I don\'t think it was right for...

Product
Starbucks Customer Care
#280746
Reply to reviews