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Contact Starbucks Customer Service

Starbucks Phone Numbers and Emails

Toll-Free Number:

  • (800) 782-7282
Call customer service
Send Message

Customer Service:

  • (877) 421-9062
  • +3 314 476 7200
    France
  • +498 955 155 5990
    Germany
  • +44 333 005 0449
    United Kingdom
  • +44 208 834 5050
    United Kingdom (App)

Media:

  • (206) 318-7100
  • +44 203 047 2656
    Europe, Middle East and Africa

Starbucks Emails:

Business Customer Service
Partnership and Sponsorship Requests
Customer Service
France, Germany
General Info
Investors/ Franchising
Jobs/ Career
Accommodation
Legal
DMCA Inquiries, Privacy Inquiries
Media
Europe, Middle East and Africa, Press Inquiries

Starbucks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Starbucks Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call Starbucks is (800) 782-7282. 77% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Starbucks may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Starbucks?

Most Popular Number:

(800) 782-7282
Total calls: 2 710 Issues resolved: 143 Last call: Mar 4, 2026

Starbucks phone number is +1-800-782-7282. Customers can reach Starbucks customer service by that number 7 days a week from 5 am to 8 pm Pacific Time.

Before you call, contact the Starbucks FAQ page. To do it, visit their official website, scroll down the main page and click on "Customer service” at the bottom left corner. This will redirect you to the company’s customer service page. Scroll down and find the “Give us a call” icon. The following window will show the FAQ page. If you can’t find your concern among them, proceed with a call.

To contact Starbucks customer service chat, visit their official website, scroll down the main page, and click "Customer service” at the bottom left corner. This will redirect you to the company’s customer service page. Scroll down, find, and click the “Сhat with us” icon.

Starbucks live chat window will appear where you can browse for your issue before you start a chat with the company customer care representative. The Starbucks chat suggests answers to frequently asked questions. If you cannot find your concern among them, click “Chat with us” at the bottom of the chat window and the live chat of the company will appear in the bottom right corner. Starbucks live chat support is available 7 days a week, from 4 am to 10 pm Pacific Time.

Starbucks has an email address specifically designated to the customer’s inquiries, complaints, or claims - info@starbucks.com.

You can send an email to this address with your inquiry or concern, and the company’s representative will get back to you as soon as possible. Email may not be the fastest way to reach Starbucks customer care, as response times may vary depending on the volume of emails they receive. If you need immediate assistance, call their customer service direct line at +1-800-782-7282. Additionally, you can refer your complaints to Starbucks live chat.

PissedConsumer Club

Contact Information

Starbucks Website:

Starbucks Help Center:

Corporate Office Address:

Starbucks Corporation
2401 Utah Ave. S., S-CR1
Seattle, Washington 98134
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 20430

Augusta, GA 30916


Chat Hours:

Monday - Sunday: 4:00am - 10:00pm (PT)


Phone Hours:

Monday - Sunday: 5:00am - 8:00pm (PT)

More contact details

Starbucks Rating Based on 286 Reviews

Rating details

2.4
more details
Customer service
Price Affordability
Location
Discounts and Special Offers

Rating stats

Rating trend

How Good is Starbucks's Customer Service?

Josefina Fct
Josefina Fct
Feels Disappointed | Dec 24, 2025

The worst in existence!!

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Jermaine Dkr
Jermaine Dkr
Feels Satisfied | Nov 06, 2024

It was Okay service

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Brodey Ryh
Brodey Ryh
Feels Neutral | Sep 16, 2024

Customer service was good

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Clinton M Rdi
Clinton M Rdi
Feels Neutral | Aug 20, 2024

I have no any experience but when I watch I see they are good I like to join the team I'll be happy

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Arnav Tin
Arnav Tin
Feels Satisfied | Aug 05, 2024

Axel was Amazing in helping me resolve my problem.
Thank you Axel for being so patient with me.
Marcis

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Arlisa Ppu
Arlisa Ppu
Feels Satisfied | Jul 28, 2024

Great

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Summary of Starbucks Customer Service Calls

3.7K TOTAL
CALLS
02:53 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare Starbucks Customer Service To

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