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Verified Reviewer
New Reviewer

Wrong Location

Starbucks - Wrong Location
Hey Starbucks Support! I recently ordered a drink, and after half an hour, I realized that it was at the wrong location. I had to reorder it since I couldnt get another one free, and now I would like a refund for the first incorrect order. Please email me back as soon as possible!
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ID
#4006218 Review #4006218 is a subjective opinion of poster.
Loss
$7
Preferred solution
Full refund

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New Reviewer

Unsatisfied customer

Starbucks - Unsatisfied customer
Starbucks - Unsatisfied customer
Starbucks - Unsatisfied customer
So this afternoon I visited the bureau beach location Starbucks on route 60 In order that ice coffee with light ice and ice shaken expresso with no ice because I have to travel an hour home. When I got up to the window I was given my cup of ice coffee with light ice...
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ID
#4054958 Review #4054958 is a subjective opinion of poster.
Preferred solution
Explanation

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New Reviewer

Assault in store

Today per usual like every morning I went to the Starbucks on 8th walnut in Washington square in Philadelphia pa 19107. I walked in to a crowded store. Which is the new norm because a close by store closed down. An agitated patron bumped me multiple times and was...
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ID
#4048017 Review #4048017 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Pros
  • Good coffee
Cons
  • Long wait times and unsafe
  • Stores are crowded
Preferred solution
Apology

Got something unidentified in my coffee and never got a response

I already explained and Im not wasting any more time or money on Starbucks anymore. Maybe I should share the picture of what was in my cup!!!
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ID
#4042406 Review #4042406 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

Complaint

I tried to use the birthday reward which was sent to my email and specifically it says use it only on 09/30/22 only, so when I did try to use it yesterday the 30th I was told that is not on my app, very embarrassing spend my money all year around and for a lousy reward I get embarrassed in front of my friends. I am very disappointed. Behnam Raja
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ID
#4037697 Review #4037697 is a subjective opinion of poster.
Pros
  • No comments
Cons
  • No comments
Preferred solution
Could you at least resend me a birthday reward which I could use. After all like I mentioned have spend money throughout the years at Starbucks

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New Reviewer

Regular milk used instead of almond, i have allergy

Was only in Mustang , ok, for 4 days , i got a drink at the Starbucks there I ask for almond milk instead of regular milk in the drive-through got home with it and was sick the rest of the day and most of the night with cramping which is the sign of the real milk call...
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ID
#4021107 Review #4021107 is a subjective opinion of poster.
Pros
  • Usually every thing
Cons
  • Disrespectful employees
  • Employee did not listen what i ask for
Preferred solution
Apology

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New Reviewer

Poor customer service

I had to wait a long time for my sandwich I talk to the manager and he was rude to me. I think I should be compensated for all that I spent while I was here it was $10. I have a proof of purchase on my card

User's recommendation: I had to wait a long time for my sandwich I talk to the manager and he was rude to me. I think I should be compensated for all that I spent while I was here it was $10.

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ID
#4011051 Review #4011051 is a subjective opinion of poster.
Preferred solution
Full refund

Overcharges

I asked for xtra cream and I was charged for it Also I spoke to customer service they gave me 10.00 and it was not applied to my app

User's recommendation: Friendly customer service.

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ID
#3991961 Review #3991961 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Customer Inquiry

Regarding a complain i made earlier this year do have a copy of that in my email account respons back from you at that time I send my complain over to customer service email now since I too work for a big organisation unfortunately that complain was never for public...
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ID
#3904346 Review #3904346 is a subjective opinion of poster.
Location
London, England

Poor service at the target location Oceanside California

I havent been to Starbucks for quite a while and decided to get a drink so I could have it walking around the target store there were four baristas working and talking to each other laughing it took a while For them to ask me for my order they were too busy talking and...
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ID
#3899001 Review #3899001 is a subjective opinion of poster.
Location
Riverside, California
New Reviewer

Complaining

Starbucks - Complaining
Starbucks - Complaining
Hi. Im your customer from beginning to expanding starbucks around the world until now. In china in Dubai even in Zurich But in Turkey ( Ankara- Instanbul) No expectations they didnt proper training of espresso, cappuccino ( dry or wet) latte & etc From some upscale in...
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ID
#3877328 Review #3877328 is a subjective opinion of poster.
Pros
  • Turkey
Preferred solution
To see this brand keeps the standard
New Reviewer

I need a refund for my gift card

I bought a gift card for my daughter and I didnt get to her so I need a refund and I cant get to the customer service call center its very frustrating
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1 comment
#2252614

I finally got through Customer service it was very frustrating he sent the gift off to my daughter I didn’t appreciate the frustrating time that I went through I had to call five times before I got through

ID
#3873225 Review #3873225 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
Loss
$20
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Feedback

I have noticed variations in preparation by baristas. Better and structured trainings are suggested. Reward system is also.needs to be improved or recalibrated. Pre endamic system had better incentives.than one being offered now.
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ID
#3870809 Review #3870809 is a subjective opinion of poster.
Location
Columbus, Ohio
Preferred solution
Full refund

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New Reviewer

Removal of outside chairs

Hello, i go to starbucks in my neighborhood in portland oregon se. 28th and burnside. You recently took away the outside chairs. Thinking it will get rid of the homeless problem. Granted they have no place to sit so they dont stay. However i am a paying customer. I...
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ID
#3861832 Review #3861832 is a subjective opinion of poster.
Location
Portland, Oregon

Store# 11742 playing Loud Unprofessional music for Starbuck's Standard

Lower standards than awhile back. The Old Starbucks didnt play or allow personal music. Please review policys
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ID
#3824183 Review #3824183 is a subjective opinion of poster.
Location
Seattle, Washington

Trouble with app

After changing password 3 times, I was unable to open the app. The 3rd person I spoke to helped me by suggesting I delete the app and rejoin. That worked, but the first 2 people I spoke to did not help at all!

User's recommendation: If app won’t work, delete the app and rejoin with a new password.

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ID
#3821091 Review #3821091 is a subjective opinion of poster.
Location
Ann Arbor, Michigan

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