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On December 8th around 9:35 National Harbor Starbuck employees refused to allow a disabled veteran to sit at a handicapped table. There were no chairs inside, except two. The veteran brought in some chairs from outside to be able to sit and enjoy his Starbucks order...
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Company wrote 0 public responses to the review from Dec 09.
1.0
#1419423
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Starbucks - Health and hygiene

when i bought a drink yesterday and was standing in line up ready to order, one of the employee was touching his face and facial hair with both hands served someone a meal and my drink after and did not wash hands before serving. i think colleagues should be trained on health and hygiene.
Company wrote 0 private or public responses to the review from Nov 27.
2.0
Details
Allergens Information
Cleanliness
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1408628
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MULTIPLE TIMES I'VE ENROLLED IN STARBUCKS PROMOTIONS, COMPLETED THE PROMOTIONS' REQUIREMENTS, BUT DON'T GET THE STARS. SO I HAVE TO CALL OR WRITE STARBUCKS AND WASTE TIME AND ENERGY PROVING TO STARBUCKS CUSTOMER SERVICE THAT I COMPLETED THE PROMOTIONS. THIS HAPPENED...
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Company wrote 0 private or public responses to the review from Nov 26.
1.9
I liked
  • Espresso
  • Eggnog latte
I didn't like
  • Customer service
  • Rewards program
  • Pricing
#1408086
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I love Starbucks and enjoy sometimes after getting my coffee sitting down and chatting with friends and relaxing- It was a very quiet afternoon on a Saturday and only about 5 customers were there in the store- As we were talking a girl came out and swept the floors and...
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Company wrote 0 private or public responses to the review from Nov 18.
4.7
#1403247
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Starbucks raised prices on their drinks and then in light of the holidays they decided to add another price hike on top of the recent one. In addition to $$$ issue, customer service has gone down. Quite disappointed in the company as a whole.
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Company wrote 0 private or public responses to the review from Nov 17.
Anonymous
Anonymous

Complain to Corporate about this since Corporate chose to raise the prices. You can make your own frappes and lattes. It is much cheaper to do that instead of buying their dri...

3.2
Uruma-Shi, Okinawa-Ken
#1402502
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The Vendi Pike when up from $2.67 to $2.87 at the Starbucks at DeVargas Mall Santa Fe. 7% jackup CEO Johnson quoted in the WSJ yesterday said the business is getting very competitive and this why they are dismissing 250 HQ staff. In Stuart Fl the price is still $2.67...
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Company wrote 0 private or public responses to the review from Nov 15.
Anonymous
Anonymous

What does politics have to do with this? Since you have other choices, go there. I makes my own frappes and lattes.

3.3
I didn't like
  • Price jack up
#1401173
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I ordered a tall vanilla latte (hot) this morning. The drink is supposed to be 12 ounces in size. The drink felt light, so I measured it when I got home. It was only 7.8 ounces. This was a hot drink and the overall size was not affected by ice. I chatted with corporate...
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Company wrote 0 private or public responses to the review from Sep 29.
Anonymous
Anonymous

The word is spelled queue

Anonymous
ArJay5643

pricing and shortchanging are growing at SB

I didn't like
  • Corporate solution for second offense
  • Drink size not as advertised
  • Over 15 minute que for starbucks customer chat
#1369194
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The baristas at my Ford Parkway Starbucks are great. But, Every time I go into a suburban Starbucks location whether in the Twin Cities or “on the road,” I am reminded how little respect Starbucks has for those of us in an urban setting. The physical structure just...
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Company wrote 0 public responses to the review from Sep 27.
3.6
I liked
  • Gathering with friends
I didn't like
  • Poor physical setting
#1367519
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Starbucks - Wrong order

Place an order for chocolate chip and the drink tasted differently
Company wrote 0 public responses to the review from Sep 20.
#1361023
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Ordinarily, I enjoy going to Starbucks. but on one recent occasion, the barista made my drink and then noticed that I was a "minority." So, he warmly greeted me handed me my beverage but spoke in a subtle, artificial dialect and made word choices that he assumed people...
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Company wrote 0 public responses to the review from Sep 06.
Anonymous
Anonymous

No script. That does not sound sincere.

#1348760
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