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We noticed the poor treatment of English speaking tourists as well. We had just finished shopping at Sephora and was outside for a smoke.

We noticed the security guard dragging the chairs and making a lot of loud noises while at it.. till the tourists got up and left. Then this bald security guard started smiling and making conversation with some young Asian shoppers. They left quickly as well.

Rude and crass behavior is universal. Maybe they really only want Japanese tourists at Waikiki Shopping Plaza?

That pic posted here of Starbucks and the unwelcome message looks dirty, how do people eat their sandwiches and look at that Starbucks sign? We left and did not bother to go in for coffee!

Product or Service Mentioned: Starbucks Sanitary Conditions.

Reason of review: Rude staff.

Preferred solution: Let the company propose a solution.

I didn't like: An attitude and manner i was spoken to by the server.

Company wrote 0 public responses to the review from May 20, 2017.
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Waikiki Shopping Plaza's owners and its cult twin - Top of Waikiki Restaurant are run and managed by the same company.This company is all about asset protection - the building premises, not your constitutional rights. The behavior of the security guards at Waikiki Shopping Plaza and at Top of Waikiki / Sky Nightclub are ignorant of your rights and paid by building management.Report all of your violations to Department of Justice, ACLU, or NAACP for legal action.

The management and conduct of the security guards are pre-civil rights behavior.Keep documenting the violations.

Just like Starbucks, they will learn to treat customers apropriately or there will be an uproar on social media.Tape the security guards and bouncers at Waikiki Shopping Plaza and Sky Waikiki for their behavior is the best means . When in doubt, shame their publicly to change their behaviors.Post your pictures on this site.


The issue here is Waikiki Shopping Plaza Management. Classic Hawaii"Landlord" mentality of treating everyone as "serfs".

The Facebook reviews of this place is a joke. Waikiki Shopping Plaza is NOT the place to shop, outside of Victoria Secrets or Sephora. Every other shop in have to wonder how they afford the rent.

"Waikiki Shopping Plaza" is a good [lace to complain if you are annoyed with "Expedia Waikiki's " Prices, the Expedia GM for Hawaii, can be found sucking on sweets at the Starbucks, a Big Fijian Expedia Employee that Lords over the many "Waikiki Expedia" locations. He has time to listen to your complaints of "Expedia's Lowest online Price Guarantee" ...which is so not true.

Try Hawaii Discount LLC online for TRUE Discounts.

Shop and compare at "Waikiki Shopping Plaza" and ignore the security lack of courtesy and manners.

They exist as guard dogs for the landlord...minimal brains and wage job. Enjoy the ALOHA spirit elsewhere than Waikiki shopping Plaza.


We were at Waikiki Shopping Plaza on 2255 Kalakaua Ave for shopping but saw nothing there worth buying. The plaza was like Ghost Town yes?

The loudest noise we heard was this tall bald man in a blue uniform dragging chairs as we were having coffee there. Looked very Angry, later we saw him flirting with the shop girls in the stores downstairs. Perhaps wrong job for him No?

Very bad service at store , shop girl wanted to sell and talk to us, but we left to not be around this tall bald man .

lechrous security guard at Waikiki Shopping Plaza. Not many stores yes, looks like japanese tour agencies.


We are from Europe and enjoy our coffee. And with it good service.

For the week that we were in Waikiki, the Starbucks employees at Waikiki Shopping Plaza were polite enough.

Its the security guard at Waikiki Shopping Plaza that was rude. We have toured over the US and no one treated us as bad as the Black Tall Security Guard . He is the same one we saw at SKY LOUNGE Waikiki Rotating Bar. Very Arrogant and Rude, acted like he owned the place, wearing a cheap suit as a bouncer at SKY LOUNGE, rotating restaurant in Waikiki.

Why would owner be a Security guard??

NEVER shop there or going to SKY Lounge in WAIKIKI SHOPPING PLAZA. Nothing to see and shop at WAIKIKI SHOPPING PLAZA and be treated bad by RUDE SECURITY at Waikiki Shopping Plaza.

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