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Very disappointed in Starbucks customer service and products. My husband and I gone to Starbucks everyday for 20 years but I am so disappointed I am about to stop.

Their product line is ever changing and their coffee is inconsistent. Furthermore there customer service is horrible now!!! So over and done with Starbucks, when I pay $5 for a cup of coffee I should get the best service and cup of coffee not have to write a bad review!!!

Example below order what I get everyday for 20 year 4 shots over ice in Venti cup with half and half w/ 4 Splenda sand I got 4 shots w/ soy--- highly allergic to soy. Thanks for that Starbucks after 20 loyal years and thousands of dollars

Product or Service Mentioned: Starbucks Coffee.

Reason of review: Poor customer service.

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Anonymous
#1148084

Splenda has not been available for 20 years, so let's not embellish (lie), shall we? Thanks for the interesting story, though!

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