Product: Starbucks Customer Care Clear all filters (34 of 34 reviews match)
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When did cash not become allowed??!Handed over a $50 bill; all that I had!!! Was treated like crap and told no; after stating where’s the sign? Not my fault you don’t have the change (even though you have the $ bc your coffee is expensive!), well hand it over for free...
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Anonymous
Employee

Big bills are generally not accepted because they likely have a policy of only keeping $5's and $1's in their cash register. Sometimes they get hit by a few $100 bills back to...

1.7
Product
Starbucks Customer Care
#1144137
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Starbucks - Rudeness of employee when asked a question

I asked a question about a starbuck coffee that may have had a name change and why rather abruply i was told dont know and walked away how come employees are not required to answer simple question about the product they are selling this happened in the ossining shop at the arcadian mall in ny
2.5
Details
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Customer service
Discounts and Special Offers
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Price Affordability
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Product
Starbucks Customer Care
#1111057
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What kind of customer service was that? I thought Starbucks are selling a happy moment with coffee for their customers. Terrible service. I like starbucks coffee in general but unfortunately some of the store's barista is not really good. Especially, some of the store...
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Anonymous
Anonymous

when i win the lotto i;ll pay $8 for a cup of coffee

Anonymous
Smitty

On my most boneheaded day I wouldn't pay $8 for a cup of coffee .

3.3
Product
Starbucks Customer Care
I liked
  • Some barista at some stores
I didn't like
  • Poor customer service at some stores
#1109076
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On 9-13-2-17 Store 2674, Reg.7, Trn 7063 Cashier Sydni H. 11:36 am is on my receipt but it all started before that. A lady was ordering a drink, second lady ordered drink, I ordered a Venti Iced Latte, 4th lady ordered a drink, 5th lady ordered a drink, man ordered...
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Anonymous
Anonymous

Contact Corporate.

aweiss
aweiss

I would like Starbucks and Barnes & Noble ti deal with this training issue.

3.7
Product
Starbucks Customer Care
I didn't like
  • Customer service ordering process
#1100356
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Helene Shore to the Starbucks location at: 1 Queen Street East #G5, Toronto, Ontario Canada M5C 2W5. Before we purchased anything, my mother needed to sit down since she is 86 Years Old and Uses A Walker and so I looked around the store to see what.tables and/or seats...
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aliens_amoung_us
aliens_amoung_us

You can't be serious...but ok.How do you know this customer was not waiting for others? Not nice to assume. She was there before you, therefore, first come first served (ever ...

1.0
Product
Starbucks Customer Care
I didn't like
  • Your female employee has no respect for elderly or the disabled
  • Your female employee only cared about herself
  • We left the store since my mother was not accommodated
#1077649
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On Friday, 14 July, 2017, my husband and I went into Starbucks at Cross Creek Mall, here in Fayetteville, NC, at 13:30 pm. Friday was Starbucks "Free tea" day, and as usual; this particular location was a hellish NIGHTMARE! When we walked into this store, it was...
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Anonymous
Anonymous

if there was a magazine called "self-righteous uppity *itch" you'd be on the coveras soon as you own your own coffee bar you can decide what order employees do what(making fre...

Anonymous
Anonymous

Do you really think that their CEO reads Starbucks complaints on this website?The better thing to do is to actually mail a letter to their CEO stating you should go out to som...

2.4
Product
Starbucks Customer Care
I didn't like
  • Cross creek mall ste 100
#1075128
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What a pathetic mgmt staff at Giant in Clarksville MD, as of July 2017 it's got to be the worst (new) staff handling the Starbucks counter! How is it possible for Giant Management not to recognize they have absolutely incompetent employees representing Starbucks, and...
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Product
Starbucks Customer Care
#1073467
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STARBUCKS - WAIKIKI SHOPPING PLAZA - NO ALOHA HERE
Does Starbucks at Waikiki Shopping Plaza only want Japanese Tourists, and only English speaking tourists and locals must leave in an hour? Why is the sign not in other ASIAN languages?? We noticed that the stores were catering to the Japanese tourists, sizes were...
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Anonymous
Patina

"I didn't like: Way the security guard treats customers, Guard needs starbucks service training, Very disrespectful and unpleasant customer service."Guard has nothing to do wi...

Anonymous
Anonymous

You may file a complaint about your potential Civil Rights Violations at Waikiki Shopping Plaza and the security officers at Waikiki Shopping Plaza, as well as at social media...

1.8
Product
Starbucks Customer Care
I didn't like
  • Guard needs starbucks service training
  • Very disrespectful and unpleasant customer service
  • Way the security guard treats customers
#1049817
Reply to reviews
DEAR STARBUCKS, We live here in Sacramento, CA and have been to many Starbucks throughout the U.S. NEVER, until yesterday, May 17, 2017, at approximately 5:30 PM, at your Starbucks located at the Sacramento AMTRAK train station, have we ever been treated in such a...
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Anonymous
Anonymous

its common for retail locations near tourist attractions to be taken adv of by ppl only wanting to use restroom then when confronted always swear they were going to buy sumthi...

Anonymous
Anonymous

What proof is there in your complaint pointing to racism?

1.6
Product
Starbucks Customer Care
I didn't like
  • Rude and racist location
  • 3rd street at i street amtrak train station 95814
#1048970
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"True, there were 3 of us waiting, one ordered before me and one other ordered after me, but, what kind of answer is that? Starbucks you need to provide customer service training to your rude employees! I am never ever going back to that location, you have lost a...
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Anonymous
Anonymous

You sound like a real keeper.

Anonymous
Anonymous

You sound like a great person. I love how the details black guy and super obese were necessary for your story.

Product
Starbucks Customer Care
#1006185
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