Product: Starbucks Customer Care Clear all filters (0 of 37 reviews match)
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The veteran brought in some chairs from outside to be able to sit and enjoy his Starbucks order with his family. The Starbucks staff rudely told him that these were outside chairs and they could not have any chairs because of large party that was there earlier. There...
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1.0
Product
Starbucks Customer Care
#1419423
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Ordinarily, I enjoy going to Starbucks. but on one recent occasion, the barista made my drink and then noticed that I was a "minority." So, he warmly greeted me handed me my beverage but spoke in a subtle, artificial dialect and made word choices that he assumed people...
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Anonymous
Anonymous

No script. That does not sound sincere.

Product
Starbucks Customer Care
#1348760
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Your coffee with be delivered only when all the cell phone zombie orders have been concocted. I would like to order a simple coffee and be in and out of there in five minutes or less. I am losing my patience with them, time to buy my own cappuccino machine. Starbucks...
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1.0
Product
Starbucks Customer Care
I liked
  • Traditional coffee
I didn't like
  • Having to wait for a half hour
#1341339
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When did cash not become allowed??!Handed over a $50 bill; all that I had!!! Was treated like crap and told no; after stating where’s the sign? Not my fault you don’t have the change (even though you have the $ bc your coffee is expensive!), well hand it over for free...
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Anonymous
Anon

Most businesses will have a sign indicating that certain denominations of bills will not be accepted. If it is their policy, it should have been visible to the customers.Glad ...

Anonymous
Employee

Big bills are generally not accepted because they likely have a policy of only keeping $5's and $1's in their cash register. Sometimes they get hit by a few $100 bills back to...

1.8
Product
Starbucks Customer Care
#1144137
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Starbucks - Rudeness of employee when asked a question

I asked a question about a starbuck coffee that may have had a name change and why rather abruply i was told dont know and walked away how come employees are not required to answer simple question about the product they are selling this happened in the ossining shop at the arcadian mall in ny
2.5
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Starbucks Customer Care
#1111057
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What kind of customer service was that? I thought Starbucks are selling a happy moment with coffee for their customers. Terrible service. I like starbucks coffee in general but unfortunately some of the store's barista is not really good. Especially, some of the store...
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Anonymous
Anonymous

when i win the lotto i;ll pay $8 for a cup of coffee

Anonymous
Smitty

On my most boneheaded day I wouldn't pay $8 for a cup of coffee .

3.3
Product
Starbucks Customer Care
I liked
  • Some barista at some stores
I didn't like
  • Poor customer service at some stores
#1109076
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On 9-13-2-17 Store 2674, Reg.7, Trn 7063 Cashier Sydni H. 11:36 am is on my receipt but it all started before that. A lady was ordering a drink, second lady ordered drink, I ordered a Venti Iced Latte, 4th lady ordered a drink, 5th lady ordered a drink, man ordered...
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Anonymous
Anonymous

Contact Corporate.

aweiss
aweiss

I would like Starbucks and Barnes & Noble ti deal with this training issue.

3.8
Product
Starbucks Customer Care
I didn't like
  • Customer service ordering process
#1100356
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Helene Shore to the Starbucks location at: 1 Queen Street East #G5, Toronto, Ontario Canada M5C 2W5. Before we purchased anything, my mother needed to sit down since she is 86 Years Old and Uses A Walker and so I looked around the store to see what.tables and/or seats...
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aliens_amoung_us
aliens_amoung_us

You can't be serious...but ok.How do you know this customer was not waiting for others? Not nice to assume. She was there before you, therefore, first come first served (ever ...

1.0
Product
Starbucks Customer Care
I didn't like
  • How your female customer lied about not having an available seat
  • We left the store since my mother was not accommodated
  • Your female employee only cared about herself
#1077649
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On Friday, 14 July, 2017, my husband and I went into Starbucks at Cross Creek Mall, here in Fayetteville, NC, at 13:30 pm. Friday was Starbucks "Free tea" day, and as usual; this particular location was a hellish NIGHTMARE! When we walked into this store, it was...
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Anonymous
Anonymous

if there was a magazine called "self-righteous uppity *itch" you'd be on the coveras soon as you own your own coffee bar you can decide what order employees do what(making fre...

Anonymous
Anonymous

Do you really think that their CEO reads Starbucks complaints on this website?The better thing to do is to actually mail a letter to their CEO stating you should go out to som...

2.5
Product
Starbucks Customer Care
I didn't like
  • Cross creek mall ste 100
#1075128
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What a pathetic mgmt staff at Giant in Clarksville MD, as of July 2017 it's got to be the worst (new) staff handling the Starbucks counter! How is it possible for Giant Management not to recognize they have absolutely incompetent employees representing Starbucks, and...
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Product
Starbucks Customer Care
#1073467
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