Product: Starbucks Customer Care Clear all filters (41 of 41 reviews match)
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1.7
Details
Starbucks now hires the most incompetent employees they can find. Baristas make you repeat the order several times. Often the staff is on phones or engaged in personal conversations rather than serving customers. The employees don’t care how long the line to place an...
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3 comments
Anonymous
#1786573

When are they gonna come out with a chain of "Starbucks" brand no-tell crap motels. They would always have plenty of vagrancies there.

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Review
#1642879 Review #1642879 is a subjective opinion of poster.
Service
Starbucks Customer Care
Cons
  • Incompetent employees & vagrants
Reason of review
Poor customer service
discontinued again. the ONLY thing that I bought at Starbucks so congratulations, I don't go to Starbucks any more.
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5 comments
Anonymous
#1684164

Why on earth spend so much for an oatmeal raisin cookie when you can easily make your own batch at home? Lol.

That's your first problem right there. Secondly they arent even good, probably why they're discontinued

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Review
#1509124 Review #1509124 is a subjective opinion of poster.
Service
Starbucks Customer Care
1.0
Details
Had a girl named morgaine crossman in Brunswick me,very rude sarcastic and unhelpful..reported her to corporate,heard nothing back..what a shock
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1 comment
Anonymous
#1684168

Probably didn't hear back because corporate has more important things to worry about than you not liking a cashier...Life goes on and if you seriously go THAT out of your way to try to get someone in retail or food in trouble I think you should read up on real actual world issues

Review
#1454530 Review #1454530 is a subjective opinion of poster.
Service
Starbucks Customer Care
Reason of review
Poor customer service
1.0
Details
The veteran brought in some chairs from outside to be able to sit and enjoy his Starbucks order with his family. The Starbucks staff rudely told him that these were outside chairs and they could not have any chairs because of large party that was there earlier. There...
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7 comments
Anonymous
#1619726

Who cares if this person was a vet. IF they didn't serve in WWII, they did zero to protect "our freedoms." This person tried to flash and entitlement card(age, disability, gender, race and vet) and was called on it.

This fool brought outside chairs inside as if he owned the @## place. Must be rather fit to be bringing in chairs for his crew.

Pro Tip:Flash the vet card will not allow you to get away with stupid @##. Vets are not Gods who walk the earth and must be worshiped.

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Review
#1419423 Review #1419423 is a subjective opinion of poster.
Service
Starbucks Customer Care
Reason of review
Poor customer service
Ordinarily, I enjoy going to Starbucks. but on one recent occasion, the barista made my drink and then noticed that I was a "minority." So, he warmly greeted me handed me my beverage but spoke in a subtle, artificial dialect and made word choices that he assumed people...
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1 comment
Anonymous
#1561973

No script. That does not sound sincere.

Review
#1348760 Review #1348760 is a subjective opinion of poster.
Service
Starbucks Customer Care
1.0
Details
Your coffee with be delivered only when all the cell phone zombie orders have been concocted. I would like to order a simple coffee and be in and out of there in five minutes or less. I am losing my patience with them, time to buy my own cappuccino machine. Starbucks...
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Review
#1341339 Review #1341339 is a subjective opinion of poster.
Service
Starbucks Customer Care
Pros
  • Traditional coffee
Cons
  • Having to wait for a half hour
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Starbucks Customer Service
  • Poor Service
1.2
Details
To the point the manager told the rep not to come back, and another customer told the manager to calm down. They won’t even accept call in orders This was the Starbucks on Lafayette ave in Suffern. Dunkin dounuts is closer anyway and they appreciate a big order. And...
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Review
#1271415 Review #1271415 is a subjective opinion of poster.
Service
Starbucks Customer Care
Reason of review
Poor customer service
1.8
Details
When did cash not become allowed??!Handed over a $50 bill; all that I had!!! Was treated like crap and told no; after stating where’s the sign? Not my fault you don’t have the change (even though you have the $ bc your coffee is expensive!), well hand it over for free...
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3 comments
Anonymous
#1483423

Most businesses will have a sign indicating that certain denominations of bills will not be accepted. If it is their policy, it should have been visible to the customers.Glad they did it for you.

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Review
#1144137 Review #1144137 is a subjective opinion of poster.
Service
Starbucks Customer Care
Reason of review
Poor customer service

Starbucks - Rudeness of employee when asked a question

2.5
Details
I asked a question about a starbuck coffee that may have had a name change and why rather abruply i was told dont know and walked away how come employees are not required to answer simple question about the product they are selling this happened in the ossining shop at the arcadian mall in ny
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Review
#1111057 Review #1111057 is a subjective opinion of poster.
Service
Starbucks Customer Care
Reason of review
Poor customer service

Contact Starbucks Customer Service

Website:
www.starbucks.com
Mailing Address:
PO Box 3717
Seattle, WA 98124-3717
USA
Phone:
(800) 782-7282
All Starbucks Contacts

Starbucks Reviews

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  5. 10 reviews
Starbucks reviews
3.3
Details
What kind of customer service was that? I thought Starbucks are selling a happy moment with coffee for their customers. Terrible service. I like starbucks coffee in general but unfortunately some of the store's barista is not really good. Especially, some of the store...
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2 comments
Anonymous
#1376922

when i win the lotto i;ll pay $8 for a cup of coffee

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Review
#1109076 Review #1109076 is a subjective opinion of poster.
Service
Starbucks Customer Care
Pros
  • Some barista at some stores
Cons
  • Poor customer service at some stores
Reason of review
Poor customer service
Loss
$8
Preferred solution
Let the company propose a solution