Seller: Starbucks Product: Starbucks Customer Care Clear all filters (29 of 31 reviews match)
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What kind of customer service was that? I thought Starbucks are selling a happy moment with coffee for their customers. Terrible service. I like starbucks coffee in general but unfortunately some of the store's barista is not really good. Especially, some of the store...
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Anonymous
Anonymous

when i win the lotto i;ll pay $8 for a cup of coffee

Anonymous
Smitty

On my most boneheaded day I wouldn't pay $8 for a cup of coffee .

3.3
Product
Starbucks Customer Care
I liked
  • Some barista at some stores
I didn't like
  • Poor customer service at some stores
#1109076
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On 9-13-2-17 Store 2674, Reg.7, Trn 7063 Cashier Sydni H. 11:36 am is on my receipt but it all started before that. A lady was ordering a drink, second lady ordered drink, I ordered a Venti Iced Latte, 4th lady ordered a drink, 5th lady ordered a drink, man ordered...
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Anonymous
Anonymous

Contact Corporate.

aweiss
aweiss

I would like Starbucks and Barnes & Noble ti deal with this training issue.

3.7
Product
Starbucks Customer Care
I didn't like
  • Customer service ordering process
#1100356
Reply to reviews
Helene Shore to the Starbucks location at: 1 Queen Street East #G5, Toronto, Ontario Canada M5C 2W5. Before we purchased anything, my mother needed to sit down since she is 86 Years Old and Uses A Walker and so I looked around the store to see what.tables and/or seats...
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aliens_amoung_us
aliens_amoung_us

You can't be serious...but ok.How do you know this customer was not waiting for others? Not nice to assume. She was there before you, therefore, first come first served (ever ...

1.0
Product
Starbucks Customer Care
I didn't like
  • Your female employee only cared about herself
  • How your female customer lied about not having an available seat
  • We left the store since my mother was not accommodated
#1077649
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Starbucks - Rudeness of employee when asked a question

#1111057
2.5
Details
I asked a question about a starbuck coffee that may have had a name change and why rather abruply i was told dont know and walked away how come employees are not required to answer simple question about the product they are selling this happened in the ossining shop at the arcadian mall in ny
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Starbucks Customer Care Review

#853021
1.8
Details
Worst customer service ive ever had. At any starbucks ever. Simply asked for my coffee to be placed in a different cup and the employees acted like i wanted to perform an abortion on their counter. Absurd. *** your corporate chain horseshit policies. *** 8 dollar coffees. Mashpee commons starbucks sucks balls.
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Delivery Service
Discounts and Special Offers
Diversity of Products or Services
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Starbucks Customer Care Review

#833894
1.0
Details
I was harassed and threatened by a starbucks employee in and out of the store. The company did nothing to fix this and the employee faced no repercussions at all. This company cares much more about money than the safety and life of one customer. Check out my change org petition called Boycott Starbucks Before it's too Late and read my story there.
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
On Friday, 14 July, 2017, my husband and I went into Starbucks at Cross Creek Mall, here in Fayetteville, NC, at 13:30 pm. Friday was Starbucks "Free tea" day, and as usual; this particular location was a hellish NIGHTMARE! When we walked into this store, it was...
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Anonymous
Anonymous

if there was a magazine called "self-righteous uppity *itch" you'd be on the coveras soon as you own your own coffee bar you can decide what order employees do what(making fre...

Anonymous
Anonymous

Do you really think that their CEO reads Starbucks complaints on this website?The better thing to do is to actually mail a letter to their CEO stating you should go out to som...

2.4
Product
Starbucks Customer Care
I didn't like
  • Cross creek mall ste 100
#1075128
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STARBUCKS - WAIKIKI SHOPPING PLAZA - NO ALOHA HERE
Does Starbucks at Waikiki Shopping Plaza only want Japanese Tourists, and only English speaking tourists and locals must leave in an hour? Why is the sign not in other ASIAN languages?? We noticed that the stores were catering to the Japanese tourists, sizes were...
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Anonymous
Anonymous

You may file a complaint about your potential Civil Rights Violations at Waikiki Shopping Plaza and the security officers at Waikiki Shopping Plaza, as well as at social media...

1.8
Product
Starbucks Customer Care
I didn't like
  • Way the security guard treats customers
  • Guard needs starbucks service training
  • Very disrespectful and unpleasant customer service
#1049817
Reply to reviews
DEAR STARBUCKS, We live here in Sacramento, CA and have been to many Starbucks throughout the U.S. NEVER, until yesterday, May 17, 2017, at approximately 5:30 PM, at your Starbucks located at the Sacramento AMTRAK train station, have we ever been treated in such a...
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Anonymous
Anonymous

its common for retail locations near tourist attractions to be taken adv of by ppl only wanting to use restroom then when confronted always swear they were going to buy sumthi...

Anonymous
Anonymous

What proof is there in your complaint pointing to racism?

1.6
Product
Starbucks Customer Care
I didn't like
  • 3rd street at i street amtrak train station 95814
  • Rude and racist location
#1048970
Reply to reviews
"True, there were 3 of us waiting, one ordered before me and one other ordered after me, but, what kind of answer is that? Starbucks you need to provide customer service training to your rude employees! I am never ever going back to that location, you have lost a...
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Anonymous
Anonymous

You sound like a real keeper.

Anonymous
Anonymous

You sound like a great person. I love how the details black guy and super obese were necessary for your story.

Product
Starbucks Customer Care
#1006185
Reply to reviews
To ALL and any Managers/District Managers/District Managers of Starbucks and Employees My name is Cynthia I was in SB in the Target on Barranca 3750 Barranca Pkwy Irvine, CA 92606 on the 7th of Feb, since then I attempted to reach the Manager for Starbucks that run...
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Anonymous
Anonymous

Starbucks located inside grocery stores and other retail stores are licensed stores, meaning they do not work for the corporate company. In this case, the baristas probably wo...

5.0
Product
Starbucks Customer Care
#1006155
Reply to reviews
I went to the starbucks on sycamore road in dekalb and i have never seen a more dysfunctional crew ever the person in charge is running around the place while other employees just stand there because the person in charge wont allow them to move and when i saw someone...
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1.5
Product
Starbucks Customer Care
#988498
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I went to the Starbucks on fisherhallman in Waterloo Ontario and I was already in a bad mood and to make the situation worse there was no parking so I had to park extremely far away (not the stores fault I understand). Then I go in and all I wanted was a breakfast...
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Anonymous
Anonymous

you really asked a girl who was handling trash to handle your food??

Anonymous
Anonymous

You were a whining ***. End of story,

2.9
Product
Starbucks Customer Care
#976815
Reply to reviews